Terms and Conditions
JAXON makes NO guarantees that any person will be able to pass a drug test after using our products.
JAXON ships packages strictly through UPS and USPS according to our customers shipping method requests. JAXON is not responsible for any order that is stolen, lost in transit, not delivered or seized. Although JAXON ships throughout the U.S., we encourage all of our customers to do their own research into their individual state's and county's laws.
We need 2 full business days to process any order received, Monday through Friday. Average delivery time is 3 to 5 business days. We ask that you allow a minimum of 7 business days before contacting us with any questions. If your package does not arrive within 10 business days (two weeks) please contact our customer service department. Please note that during COVID 19, carriers are NOT guaranteeing shipping times, thus expedited shipping times are not guaranteed and will not be refunded if a package is late.
We strive to ship orders as quickly as possible and we are unable to guarantee that any order will be able to be changed or cancelled once the order has been placed. All shipping errors on orders must be called in within 48 hours of delivery. If you do not report errors within the 48 hours we will not be responsible for shipping errors. Customer must have invoice available for verification when contacting customer service regarding errors in their orders.
Due to the nature of the products, all sales are final. We will not issue refunds for any unauthorized returns. In the event that we make a mistake on an order, or product can be proven to be defective, returns will be considered on a case by case basis. We ask that return requests are emailed to firstname.lastname@example.org . We will likely request photos and a detailed explanation for return authorization. Store credit will be issued in most cases. Under no circumstances will shipping be refunded.
Food and Drug Administration (FDA) Disclosure
None of the products listed on this website have been approved by the FDA and are not intended to diagnose, treat or cure any disease or ailment. Always check with a physician before trying any new dietary supplement, medicinal herb or botanical extract.
By using this website you acknowledge the following:
**I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease. Results from products may vary. These items are not intended to cure, treat or prevent any diseases.**
Although JAXON ships throughout the U.S., we encourage all of our customers to do their own research into their individual state's and county's laws.
By purchasing any product on this website you agree to indemnify, defend and hold JAXON and its agents, managers, officers, directors and employees harmless from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.
This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
By creating an account with JAXON, you are agreeing to receive emails from us regarding order and shipping information, periodic updates and specials. If you do not wish to receive email from us you may opt out at any time.
Giveaways & Promotions
For the purposes of these Terms and Conditions, The "Prize" refers to (1) $500 JAXON eGift Card
By entering this giveaway, you agree to be bound by these terms and conditions. All entries must be received by January 31st, 2022 at 11:59pm PST. One (1) winner that lives in the United States only will be selected at random by JAXON on January 31st, 2022 and the winner will be notified on or after this date via email. Do not enter this contest if you don't live in the United States. No purchase necessary. Winners will not be required to pay to enter the competition. Entrants must be over 21 years old on the date of their entry and if selected as the winner, must present a valid ID via email proving they are over 21 years old. JAXON will not be liable if an entrant misrepresents their age. Employees of JAXON are not eligible to enter. Only one entry per person per competition will be accepted. Each entrant shall enter the competition by providing their email address. In doing so, every entrant agrees to receiving JAXON promotional emails moving forward. Entrants my unsubscribe from this list anytime. The Prize will be awarded to a randomly selected winner who has entered the contest using a random email picking tool. JAXON will not be held liable if the named prize becomes unavailable or cannot be fulfilled. JAXON will not be held liable for any failure of receipt of entries. JAXON takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value. The winner's name, address, email address, legal identification (ID) and phone number of the winner must be provided to JAXON and will be shared internally to enable fulfillment of the Prize. In the event of unforeseen circumstances beyond JAXON's reasonable control, JAXON reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.
JAXON's decision is final. No correspondence will be entered into.
ALL CONTENT ON THIS SITE (INCLUDING BUT NOT LIMITED TO PICTURES, LAB RESULTS, PRODUCT DESCRIPTIONS, REVIEWS AND TESTIMONIALS) IS PROPERTY OF JAXON AND MAY NOT BE USED, COPIED, ALTERED OR REPRODUCED WITHOUT EXPRESS WRITTEN PERMISSION. DOING SO IS A VIOLATION OF COPYRIGHT US LAW AND WILL RESULT IN CIVIL LITIGATION AND POTENTIAL CRIMINAL PROSECUTION.