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There’s an exciting new addition to JAXON!

We’ve introduced Route to our checkout and shipping process – now every order placed through our online store has the option to receive premium package tracking services from Route. Adding Route Package Protection to your order at checkout, means that your order is protected against being lost, damaged, or stolen. Route is also a platform that allows you to visually track all of your online orders in one place. Whether you’re tracking via the Route App or online with Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. 

We love our customers and are so excited to keep bringing you the best products on the market! 

What is Route?

JAXON is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route Protect at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is broken upon arrival, you can easily file a shipping issue with Route and receive a replacement or be reimbursed. We are excited to offer this service to you and we highly recommend you use Route package protection at checkout.

  • Shipping issues for packages marked “delivered” yet not received and where there is no evidence of “porch piracy” can be approved no earlier than 5 days after “delivery date” and no later than 15 days to ensure it was not misdelivered or easily found around the premises.
  • Photos required for damaged shipping issues
  • Shipping issues for packages presumed to be lost (where the status is not “delivered”) can be after 7 days (20 days for international) and within 30 days from the last checkpoint.

JAXON is a premium CBD product brand located in Southern Oregon, the hemp & CBD capital of the world. JAXON sells smokable, hemp flower both on our website and wholesale to bulk buyers, distributors, dispensaries and stores. To shop online for hemp flower, visit our website. To contact JAXON about wholesale pricing please call us at 541-414-2373

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